ASK US ANYTHING
How can we help?
CAN YOU DESIGN AND FIT MY BATHROOM?
We offer both services in the local area. We take orders over email, phone and in the shop. Book your free consultation now.
We do offer a free of charge delivery service within a 20-mile radius of the shop. In central London, we may need to charge for the congestion charge or Dartford bridge charge.
CAN I RETURN A ITEM BECAUSE I NO LONGER NEED IT OR I ORDERED THE WRONG THING?
Most suppliers will allow us to return things to them, however, some will put on a restocking charge. It's usually between 10-30% off the RRP of the item but sometimes they reduce it or wave if we re-order something in its place. Different suppliers have their own terms. Most special order items can not be returned.
CAN I GET SPARE PARTS IN THE FUTURE?
The majority of companies do keep spares for there products and they also have good guarantees that range from 1 year to a lifetime depending on what and who it is. So please keep your proof of purchase from us and any information from the manufacturer as if you need anything in the future we can help you get what you need quickly and efficiently.
ARE ALL TOILET SEATS THE SAME?
Unfortunately, they are all different due to the fact there are so many on the market with there own different parts and measurements so we will need to know the specifics of what you have. http://en.pressalit.com/ and http://www.euro-bathrooms.co.uk/ do a range of seats in different sizes so measure it up and compare it to what they offer and we can price you up for a new one.